Service Orchestration enables Digital Transformation through intelligent business automation.
Scalable, flexible and easy-to-use automation is essential to survival in today's fast-changing business world. Customers (external and internal) demand services that are efficient and reliable. CA Automic Service Orchestration is the ultimate Business Automation tool!
IT underpins modern business. But IT changes as quickly as business changes. You need a tool that can change and grow in response to your changing business and in response to changes in technology. Your organization needs to be 'built to change'.
CA Automic Service Orchestration gives you the flexibility and scalability you need, while leveraging your existing IT investments and skills. It easily integrates with existing ITSM tools, but it extends the power of those tools by enabling action to be taken, automatically. Service requests aren't just logged - they are acted upon!
Manual requests from external and internal users are not the only requests handled by CA Automic Service Orchestration. Applications can request automated execution of services through industry-standard API calls. External data can be monitored and analyzed to determine whether an automated action needs to be taken. Automic's Intelligent Event Processing capability can trigger service requests. Perhaps these automated requests need human approval? No problem - Automic can handle that also. Real, intelligent automation for your business - provided by CA Automic Service Orchestration.
How Automic can help additionally:
- Automated Self-Service deployments giving users access to IT Operation processes
- Self-service of everything, from backup through to provisioning of infrastructures, from disaster recovery through to employee on-boarding, from business intelligence through to problem remediation - one tool covers it all
- Decouple service definitions from underlying architecture to easily define and modify many service variants in each offer
- Application-ready infrastructures delivered faster
- Zero downtime upgrading procedure to run your orchestration procedures 24/7 without service windows