Job Request Management simplifies and accelerates the agile delivery of automated services
Gain up to 80% efficiencies, reduce costs, and ensure workflows adhere to company standards
CA Automic Job Request Management provides total agility
Many business processes are mapped in scheduling systems. These processes change regularly. When combined with change requests, which are often unstructured, heterogeneous, and non-audit-compliant, the result is an IT situation that is costly and disorganized.
Jobs, job plans, scripts and agents need to be updated from time-to-time. Transmission via email and phone does not allow for accurate monitoring and tracking of change requests.
The methods used in practice (phone, email, etc.) are often not auditable. It's hard to see what each person has requested and when changes are made.
CA Automic’s Job Request Management solution provides change requests in one convenient web GUI and stores the requests with the associated documents in a central database. Processes are easily designed by drag and drop in the integrated BPMN 2.0 designer. The requests are then processed according to the process definition.
The scheduling of job, job plans, and other objects can be done manually, semi-automated or fully automated.
Main screen customers view
Current process status approval