Automic Release Automation (ARA) v12 is all about simplifying the steps necessary to utilize and maintain the solution to enhance the value proposition of the automation platform as a whole. The intelligent “Zero Downtime” deployment and update capabilities are not simply about updating Automic agents with no downtime. They are also about removing infrastructure maintenance bottlenecks with intelligent software that can determine, for example, which agents are best updated at which time. With an enhanced REST API, customers can leverage ChatOps to use their favorite chat client to interact directly with the ARA platform while processes are in-flight, without going through a dashboard. Both of these new features are impressive differentiators which both current customers and prospects will likely appreciate.